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Community and Crisis Resources

For Western Massachusetts
413Cares: Connecting People With Resources

413Cares connects Western MA services with those needing them.

413Cares serves everyone in our region; people looking for a range of resources such as early education for their children or housing for their family can waste valuable time accessing information from a variety of sources that is often incomplete. As a single source, 413Cares offers never-before efficiency that connects people in our region to the services they need.

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413Cares (English)

413Cares (Resultados en español)

Highlighted Resources

413Cares has featured partnerships with key resources and information in your area. Visit 413Cares to find these resources in your zip code:

Sexual and Domestic Violence Help Resources

If you are in a life-threatening emergency and it is safe to do so, call 911.

Resource Hotline Information Website
National Domestic Violence Hotline 24-Hour Hotline: 1 (800) 799-7233
24-Hour Hotline (TTY): 1 (800) 787-3224
Text “START” to 88788		 TheHotline.org
The National Deaf Domestic Violence Hotline 24-Hour Hotline: 1 (855) 812-1001 TheDeafHotline.org
National Sexual Assault Hotline 24-Hour Hotline: 1 (800) 656-4673 RAINN.org
National Suicide Prevention Hotline 24-Hour Hotline: 1 (800) 273-8255 SuicidePreventionLifeLine.org
StrongHearts Native Helpline 24-Hour Hotline: 1 (844) 762-8483 StrongHeartsHelpline.org/get-help
Resource Hotline Information Website
Jane Doe Inc. The Massachusetts Coalition Against Sexual Assault and Domestic Violence JDI Office: (617) 248-0922 JDI.coalitionmanager.org/publicdirectory
Llámanos 24-Hour Hotline En Español: 1 (800) 223-5001 YWWorks.org
Massachusetts Alliance of Portuguese Speakers (MAPS) 24-Hour Hotline: (877) 785-2020 MAPS-inc.org/cause/domestic-violence-sexual-assault-advocacy/
Massachusetts Crisis Centers Location and contact information for Rape Crisis Centers across Massachusetts are available via the website. Mass.gov/service-details/rape-crisis-centers
SafeLink Statewide Domestic Violence Hotline 24-Hour Toll-Free Hotline: (877) 785-2020
24-Hour Toll-Free TTY Hotline: (877) 521-2601		 Casamyrna.org
The Network/La Red 24-Hour Hotline: (617) 742-4911
24-Hour TTY Hotline: (617) 227-4911
24-Hour Toll-Free Hotline: (800) 832-1901		 In English: TNLR.org/en/
En Español: TNLR.org/es/
Resource Hotline Information Website
Berkshire District Attorney’s Victim Witness Advocates Hotline 1 (855) 275-8927 Mass.gov/orgs/berkshire-district-attorneys-office
Elizabeth Freeman Center Domestic & Sexual Violence Hotline 24-Hour Toll-Free Hotline: (866) 401-2425 ElizabethFreemanCenter.org

LGBTQ Services: ElizabethFreemanCenter.org/learn-more/rainbow/
Resource Hotline Information Website
New England Learning Center for Women in Transition (NELCWIT) 24-Hour Hotline (TTY/V): (413) 772-0806
24-Hour Toll-free Hotline (TTY/V): (888) 249-0806		 NELCWIT.org
The Salasin Project Monday – Friday | 9:00 AM–5:00 PM: (413) 774-4307 SalasinProject.org
Visioning B.E.A.R Circle Intertribal Coalition VBCIC Office: (413) 961-9167 VisioningBear.org
Resource Hotline Information Website
Alianza 24-Hour Hotline: 1-877-536-1628
Anonymous and Confidential Chat: Alianzadv.org/chat-terms-conditions/		 Alianzadv.org
Behavioral Health Network (BHN) Contact BHN 24-Hour Crisis Services: Call (413) 733-6661 or walk into 417 Liberty Street, Entrance B, Springfield MA 01104 BHNinc.org/services-and-programs/emergency-services
Hilltown Safety at Home To confidentially contact a Hilltown Safety at Home advocate, call 413-667-2203 ext.341 HCHCWeb.org/domestic-violence-victim-advocacy
YWCA of Western Massachusetts 24-Hour Hotline (TTY/V): (413) 733-7100
24-Hour Toll-Free Hotline (TTY/V): (800) 796-8711
Llámanos 24-Hour Hotline En Español: (800) 223-5001		 YWWorks.org
Resource Hotline Information Website
Center for Women and Community at UMass Amherst 24-Hour Local Hotline: (413) 545-0800
24-Hour TTY Hotline: (413) 577-0940
24-Hour Toll-free Hotline: (888) 337-0800		 Umass.edu/cwc/
Hilltown Safety at Home To confidentially contact a Hilltown Safety at Home advocate, call 413-667-2203 ext.341 HCHCWeb.org/domestic-violence-victim-advocacy/
Safe Passage, Northampton 24-Hour Hotline: (413) 586-5066
24-Hour Toll-free Hotline: (888) 345-5282		 SafePass.org
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