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413Cares: Connecting People With Resources

413Cares connects Western MA services with those needing them.

413Cares serves everyone in our region; people looking for a range of resources such as early education for their children or housing for their family can waste valuable time accessing information from a variety of sources that is often incomplete. As a single source, 413Cares offers never-before efficiency that connects people in our region to the services they need.



Highlighted Resources

413Cares has featured partnerships with key resources and information in your area. Visit 413Cares to find these resources in your zip code:

Sexual and Domestic Violence Help Resources

If you are in a life-threatening emergency and it is safe to do so, call 911.

Resource Hotline Information Website
National Domestic Violence Hotline 24-Hour Hotline: 1 (800) 799-7233
24-Hour Hotline (TTY): 1 (800) 787-3224
Text “START” to 88788
The National Deaf Domestic Violence Hotline 24-Hour Hotline: 1 (855) 812-1001
National Sexual Assault Hotline 24-Hour Hotline: 1 (800) 656-4673
National Suicide Prevention Hotline 24-Hour Hotline: 1 (800) 273-8255
StrongHearts Native Helpline 24-Hour Hotline: 1 (844) 762-8483
Resource Hotline Information Website
Jane Doe Inc. The Massachusetts Coalition Against Sexual Assault and Domestic Violence JDI Office: (617) 248-0922
Llámanos 24-Hour Hotline En Español: 1 (800) 223-5001
Massachusetts Alliance of Portuguese Speakers (MAPS) 24-Hour Hotline: (877) 785-2020
Massachusetts Crisis Centers Location and contact information for Rape Crisis Centers across Massachusetts are available via the website.
SafeLink Statewide Domestic Violence Hotline 24-Hour Toll-Free Hotline: (877) 785-2020
24-Hour Toll-Free TTY Hotline: (877) 521-2601
The Network/La Red 24-Hour Hotline: (617) 742-4911
24-Hour TTY Hotline: (617) 227-4911
24-Hour Toll-Free Hotline: (800) 832-1901
In English:
En Español:
Resource Hotline Information Website
Berkshire District Attorney’s Victim Witness Advocates Hotline 1 (855) 275-8927
Elizabeth Freeman Center Domestic & Sexual Violence Hotline 24-Hour Toll-Free Hotline: (866) 401-2425

LGBTQ Services:

Resource Hotline Information Website
New England Learning Center for Women in Transition (NELCWIT) 24-Hour Hotline (TTY/V): (413) 772-0806
24-Hour Toll-free Hotline (TTY/V): (888) 249-0806
The Salasin Project Monday – Friday | 9:00 AM–5:00 PM: (413) 774-4307
Visioning B.E.A.R Circle Intertribal Coalition VBCIC Office: (413) 961-9167
Resource Hotline Information Website
Alianza 24-Hour Hotline: 1-877-536-1628
Anonymous and Confidential Chat:
Behavioral Health Network (BHN) Contact BHN 24-Hour Crisis Services: Call (413) 733-6661 or walk into 417 Liberty Street, Entrance B, Springfield MA 01104
Hilltown Safety at Home To confidentially contact a Hilltown Safety at Home advocate, call 413-667-2203 ext.341
YWCA of Western Massachusetts 24-Hour Hotline (TTY/V): (413) 733-7100
24-Hour Toll-Free Hotline (TTY/V): (800) 796-8711
Llámanos 24-Hour Hotline En Español: (800) 223-5001
Resource Hotline Information Website
Center for Women and Community at UMass Amherst 24-Hour Local Hotline: (413) 545-0800
24-Hour TTY Hotline: (413) 577-0940
24-Hour Toll-free Hotline: (888) 337-0800
Hilltown Safety at Home To confidentially contact a Hilltown Safety at Home advocate, call 413-667-2203 ext.341
Safe Passage, Northampton 24-Hour Hotline: (413) 586-5066
24-Hour Toll-free Hotline: (888) 345-5282