We want to help you troubleshoot!

Depending on a number of factors, your email thinks our email is junk! We want to help troubleshoot common problems so that you may stay connected to the Women’s Fund of Western Massachusetts, and women and girls broadly.

If you have any questions about navigating these issues, please contact Kelley Bryant, Communications and Events Manager.

Gmail

Add WFWM to Your Contacts

Add the WFWM newsletter email address (info@mywomensfund.org) to your Gmail Contacts. Google will usually deliver emails from addresses that are in your Contacts.

Mark messages as ‘Not spam’

If Gmail has marked our email as spam, you will need to tell Gmail our emails are not spam.

  1. In Gmail, navigate to the spam folder.
  2. Search for an email from info@mywomensfund.org
  3. Select all the emails shown.
  4. Click More and then Not spam.

Create a Filter

Create a filter to tell Google to whitelist the Women’s Fund emails.

  1. Click the cog icon in the top-right corner, and then Settings
  2. Click on Filters and then Create a new filter
  3. Enter the @mywomensfund.org in the From field
  4. Click Create filter with this search
  5. In the box headed When a message arrives that matches this search select Never send it to spam
  6. Click the Create filter button

To whitelist all email from a domain, enter the domain in the From field

Outlook

Add WFWM to Your Contacts

Add the WFWM newsletter email address (info@mywomensfund.org) to your Outlook Contacts. Outlook will usually deliver emails from addresses that are in your Contacts.

Add WFWM to your Safe Senders

  1. Click the cog icon in the top-right corner and then More mail settings
  2. Select Safe and blocked senders and then Safe senders
  3. Add @mywomensfund.org to the list of Safe senders

To whitelist all email from a domain, add the domain to the list of safe senders

To whitelist an online group, add the group email address to the list of safe mailing lists

Yahoo! Mail

Add WFWM to Your Contacts

Add the WFWM newsletter email address (info@mywomensfund.org) to your Yahoo! Mail Contacts. Yahoo! will usually deliver emails from addresses that are in your Contacts.

Create a Filter

  1. Mouse over the Settings menu icon and select Settings
  2. Click Filters and then Add
  3. Enter a Filter Name
  4. Enter @mywomensfund.org in the Sender field.
  5. Select Inbox as the folder to deliver the email to
  6. Click Save and then click Save again
To whitelist all email from a domain, enter the domain in the Sender field